How can we help you stay safe?

Your safety is our priority. Please select the category that best describes the issue. We review all reports within 24 hours.

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Safety Incident

Accidents, physical harm, or emergencies

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Vehicle Issue

Cleanliness, mechanical problems, or incorrect vehicle

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Behavior

Professionalism, harassment, or verbal disputes

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Payment/Fare

Incorrect charges, double payment, or promo issues

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Other

Anything else that doesn't fit the above categories

The Reporting Process

1

Submit your report with as much detail as possible, including photos if applicable.

2

Our specialized safety team will review the incident within 24 hours of submission.

3

We will reach out via email or the in-app message center with updates or next steps.